Is There A Pilot Career In Your Future?

Stephanie Robinson, B1900D Captain for Air Georgian shares her pilot career journey.

Air Georgian B1900D Captain Stripes

Air Georgian B1900D Captain Stripes

Just recently, Air Georgian Captain, Stephanie Robinson, who we interviewed in a previous blog, spoke on the fixed wing pilot panel at the Toronto, Wings’ Careers in Aviation Expo. The panel consisted of dynamic professionals that provided a unique perspective on their piloting careers. Stephanie spoke about her experiences in life that led her to become a pilot, and also placed emphasis on her career with Air Georgian. She talked about how her personal experience at Air Georgian has catapulted her career. Attendees at the Expo were attentive and receptive to her insight.

Stephanie just recently became a Captain on the B1900D. Once obtaining her Air Transport Pilots Licence (ATPL) she didn’t only get a chance at her first career upgrade she also qualified for the Pilot Mobility Agreement with Air Canada giving her the chance to interview for a job.

Career growth for pilots happens quickly at Air Georgian and Stephanie is a good example of all the great opportunities. Here are the steps that Stephanie took to become a Captain with the goal of flying for Air Canada one day.

  1. She was hired in May 2013, at the age of 22 to be a First Officer under the Air Georgian Mentor Program, which allowed her to gain knowledge from more experienced Captains and access to a pathway towards an Air Transport Pilots Licence.
  2. As part of the Pilot In Command Under Supervision Program, which is a great option for young and low time pilots to gain their ATPL, Stephanie was able to log flight time on the B1900D towards her own personal pilot in command time.
  3. As a First Officer, once she accumulated almost all the time needed to upgrade, she bid online for a B1900D Captain position. Pilots can choose a position based in either Toronto or Calgary and when something becomes available they are contacted and offered a start date for training.
  4. There are both direct entry Captain positions and upgrade Captain positions available on the B1900D at Air Georgian. Since Stephanie started off as a First Officer, once she had enough total flight time and an ATPL, she was qualified for an upgrade position. Captain qualifications required are currently around 2300-2500 total flight time, 500 hours minimal on the B1900D and an ATPL.
  5. All throughout her time at Air Georgian Stephanie has studied and taken many steps to be current on all Air Georgian materials as well as Transport Canada regulations.
  6. Stephanie was given a start date of February 2016. Once training started she completed three technical B1900D ground school days and three introduction to command ground school days.
  7. She then completed three simulator training sessions and then the fourth was a Transport Canada Pilot Proficiency Check (PPC) (aircraft type rating).
  8. Once she passed the PPC, she was then placed on the flight line for more training. This is called Line Indoc (indoctrination), where pilots are matched with Line Indoc Captains to assess their progression on the flight line. This is normally around 40-60 hours of training. Throughout this process pilots are trying to be signed off by 2 Line Indoc Captains. They will only sign off on candidates once they are confident of their competency to be released onto the flight line as a Captain on their own. By the end of March 2016 Stephanie was signed off and released on the flight line as a new B1900D Captain.

Stephanie is now a Captain and you can be too, in no time, once you join the Air Georgian family. Also, with Air Georgian being an Air Canada Express Partner and a preferred source for pilots, your hard work and dedication can mean an interview with Air Canada. Stephanie, being on the Air Canada Pilot Mobility List is already on her way there.



Employee Recognition at Air Georgian

A Big Thank You to Our Employees for a Job Well Done

Rayan Cader, B1900D Captain for Air Georgian and winner of the 2015 President's Award

Rayan Cader, B1900D Captain for Air Georgian and winner of the 2015 President’s Award

We believe that a company is as good as its employees, which is why, we do everything we can to recognize them and let them know that we are grateful for their dedication and hard work.

Every year we give out awards that speak to the drive and commitment of our employees. The employees who receive these awards foster a culture of professionalism and teamwork and, they are engaged in our vision and passion in providing great service to our passengers and in making Air Georgian thrive as an Air Canada Express partner.

We were pleased to give out the following awards for 2015:

The President’s Award is for employees who have made an outstanding contribution to the Air Georgian mission and, have gone above and beyond what is normally expected of their role. The 2015 award was given to Rayan Cader. Rayan has been with Air Georgian since November 2011 and, he is a B1900D Captain at our Calgary base. Rayan received nominations from various staff that spoke highly of his pilot skills, attitude and work ethic. It has been mentioned that, “Rayan has demonstrated exceptional pilot decision-making ability and flying technique…any pilot privileged to fly beside him will take away some piece of wisdom at the end of the flight.”

We were also pleased to announce the 14 winners of this year’s Air Georgian Peer-to-Peer Awards. These awards give employees an opportunity to recognize each other and encourage a positive work atmosphere that ties back to our company values.

We would like to thank the employees mentioned above for their dedication and contributions. We are truly proud to have you on our team. We’d also like to thank all those that have taken the time to nominate their peers for a job well done.

Help us celebrate their success by sharing this article with others.


Air Georgian


Words From A Pilot Ambassador

Why this pilot and past Seneca College Graduate wants you to consider a flying career with Air Georgian.

Stephanie Robinson, Air Georgian First Officer and past Seneca College School of Aviation graduate.

Stephanie Robinson, Air Georgian First Officer and past Seneca College School of Aviation graduate.

Her personal brand display qualities of determination and courageousness and she always strives to be the best that she can be. Stephanie Robinson, a Beechcraft 1900D (B1900D) First Officer, admits that her piloting path leading up to today was not an easy one, but it has been extremely rewarding. She persevered through her 4 years of training at Seneca College and landed a job with Air Georgian, where she has been flying for the last two and a half years. The Air Canada Express Partner has opened many doors for Stephanie and she wants to share, with all future pilots, the top reasons why they should consider a career with Air Georgian:

  1. Mentor Program- I was hired at the age of 22 to be a First Officer for Air Georgian under their Mentor Program. I had just graduated from Seneca College and had about 300hrs of flying experience. The program trained me to the same high standards as any regular first officer on the B1900D. The only difference was that on the flight line, I was matched with more experienced Captains, so that I could learn from them and gain more knowledge and experience for my career growth. This program is a great opportunity for young pilots that have graduated from both colleges and universities with recognized aviation programs to gain access to the ultimate career path towards an Air Transport Pilots License.
  2. Pilot In Command Under Supervision Program- With this program implemented at Air Georgian, I am able to log flight time on the B1900D towards my total personal command experience. This program has been quite helpful because it has allowed me to gain enough command time to complete my Air Transport Pilots License (ATPL). This is the final step for me to upgrade and be a Captain on the B1900D, as well it will allow me to move onto larger jet aircraft in the future. Many young pilots will rent an aircraft or become an instructor to get their command time, but this program makes Air Georgian an option for young and low time pilots to gain their ATPL.
  3. Flying the B1900D – I fly one of the most fun and versatile airplanes out there. Being able to hand fly the B1900D aircraft has been very beneficial. It has given me many opportunities to improve and hone my flying skills. I haven’t flown that many aircraft yet, but so far I really enjoy the B1900D. I have talked to many pilots, further into their careers, that have had a chance to fly the B1900D and they have told me that it will be one of my most enjoyable airplanes to fly.
  4. People- I have met so many great people, both in the piloting group as well as all other areas of the company. They have shared and taught me so many great things, both as a pilot and a person. I can proudly say, that I consider many of these people my friends. Most of them have made a beneficial mark on my career and I hope that I can pass on that knowledge and experience to future young pilots that I meet.
  5. Air Canada Express Partner and PMA – Air Georgian plays a key role for Air Canada. As an Air Canada Express Partner we fly from various Canadian international airports to various Canadian and US destinations. We fly the B1900D and the CRJ 200. Because of our hard work and dedication to serving Air Canada passengers, the company has selected Air Georgian as a preferred source for pilots. Air Georgian has a Pilot Mobility Agreement (PMA) with Air Canada, whereby our pilots who meet Air Canada hiring qualifications are given the opportunity for a preferential interview. In fact Air Canada has already interviewed and hired some of our pilots from the Pilot Mobility Agreement list. The agreement is designed to provide a clear path for pilots interested in a career at Air Canada and is intended to allow pilots to enter the family far sooner than any other possible route.
  6. Enhancing the career prospects of current and future employees – In addition to Air Georgian being a leading provider of pilots to Air Canada, the company offers direct entry Captain positions on both the B1900D and CRJ aircraft as well as the quickest upgrade times on both fleet types. They also offer an opportunity to earn additional duty pay by getting involved in training, checking, safety, and a variety of other additional duty positions in support of their rapid CRJ fleet growth.
  7. Air Georgian and Seneca partnership – Students who graduate from the Seneca Airline Pilot Flight Operations program with the required academic credentials are offered interviews with Air Georgian. Candidates who meet Air Georgian’s First Officer pilot criteria, and who successfully complete the interview and all standardized testing and evaluations, may be chosen to become First Officers on the Air Canada Express B1900D fleet.

Read more and on the Air Georgian and Seneca Partnership

Why a Safety Culture is the most important thing at Air Georgian

imagesThoughts shared by the Company Safety Officer

Safety excellence is the most important promise that Air Georgian makes to its passengers. It is also the number one organizational value that all Air Georgian employees and management commit to when performing their jobs. To truly understand how the company works when it comes to fostering a safety culture, the Company Safety Officer shares his thoughts:

“Passenger safety is everything and it is why we do what we do. When a passenger gets on board one of our aircraft, they do so with a promise from us that we have done everything possible to ensure their safety. We make this promise to everyone that gets on an Air Georgian aircraft by going beyond the basics of safety compliance.”

The Air Georgian Company Safety Officer is responsible for the overall flight safety and operation. He teaches human factors, stabilized approach criteria and effective flight path monitoring. These three programs have a direct implication on the safety of the operation.

When asked about how the Company Safety Officer affects safety across all of Air Georgian, he said, “ My role is more of a safety coach. All of our pilots, flight attendants, maintenance and SOCC personnel are all risk managers and we must constantly be aware of this.”

Here are a few other things that the Air Georgian Company Safety Officer wanted to impart:

What does managing safety mean to you?

We are in a very exciting business. The math, physics, geography and aerodynamic engineering are fascinating, but what gives our existence as an airline meaning, are people who trust us enough to honor us with their business and the men and women at Air Georgian who work tirelessly to ensure their safety. This is what gives our work true purpose.

How are safety related issues communicated at Air Georgian?

Two-way communication is very important at Air Georgian, as well as Air Safety Reports. Air Safety Reports are a great way to open up communication between the safety department and the reporter. Our quarterly safety newsletter is another effective communication tool and instructing is another. All that being said, the best method of communication is to simply be open to it.

How does your role relate to employee safety?

In this dynamic industry, we make the same safety promise to our employees. We all need to make sure that everyone goes home at the end of the day to their families.

When it comes to Air Georgian safety, is there anything you want to communicate to the passengers?

One simple word… TRUST. We work to earn passenger trust every day. At the end of the day, this business is really about human beings.


Air Georgian at the CWIA conference

Ashley Claxton

Ashley Claxton

Summary provided by Guest Speaker Ashley Claxton

Recently I had the honour and privilege to speak on behalf of Air Georgian at the Canadian Women in Aviation Conference in Waterloo (CWIA) on June 25, 2015. This was a first for me in terms of speaking to such a large group of people. Although somewhat nervous beforehand, once I arrived and sat down, I was quite comfortable and knew I was where I was meant to be! I caught the tail end of a great presentation on Leadership by retired LCol Karen McCrimmon, and also a fantastic speech by LCol Lysane Martel on the RCAF efforts on retaining women and providing better services to the men and women of our forces with respect to family life and support. Hopefully this will trickle down in to the civilian world as well! Great speeches from Carole Stewart-Green of NavCanada and Maj. Catherine Marchetti, an Aerospace Engineer, on maintaining a SAR squadron also lit up the stage, as well as a favourite presentation of mine on human factors by LCol Helen Wright, Flight Surgeon.

I began my speech with a short bio about myself and my journey into aviation. I continued on with Air Georgian’s efforts on partnering with women’s sports organizations, in search for more female pilots. I must say, Georgian really is leading the way with respect to the percentage of female pilots we have working for us! There were a lot of people interested in Georgian’s efforts and a lot of great ideas were put forth to provide a bigger network for us to tap into. I am very excited in what the future will bring with respect to this!

The highlight of the conference for me came at the end of my speech. I told the audience how in the future I hope to be a trailblazer in the industry like Judy Cameron (Air Canada’s first female pilot). Then all of a sudden, she herself stood up from the audience and told me, I moved her to tears! At that point something happened to me that doesn’t usually happen. I was moved to tears as well by what she had to say, and to see one of my idols was truly amazing. I couldn’t have asked for a better day and a better group of people to share it with. Thank you Air Georgian for giving me this amazing opportunity!

More about Air Georgian careers 

A Well-Deserved Promotion to Maintenance Operation Controller

Amit Gayen, MOC for Air Georgian

Amit Gayen, MOC for Air Georgian

Interview with Amit Gayen

Working in aircraft maintenance means being quick-witted and attune to every possible safety related issue. You must be well-versed in applicable regulations, maintenance methods and aviation safety standards while being extremely service oriented. High flexibility is also required to work in a team setting and within tight time frames.

Amit Gayen, who works for Air Georgian, has steered his career path with perseverance. He worked on the maintenance floor from 2007-2011, was Crew Chief for Air Georgian from 2011-2014 and was recently given the position of Maintenance Operation Controller (MOC). Aside from his experience at Air Georgian, he also took two years of aircraft maintenance education.

To summarize his long list of tasks, Amit must deliver Air Georgian aircraft readiness by evaluating discrepancies, developing the needed recovery plans for routine maintenance, communicating recovery plan requirements with key personnel, ensuring proper coordination of parts and reporting on the progress made. Amit shares more about what his role entails:

Can you explain what MOC signifies in terms of aircraft and passenger safety?

MOC signifies the last line of safety before aircraft is released into service. We identify possible problems, label them and fix them. We make sure aircraft is safe and airworthy for passenger safety. Think of MOC as a signal light, we give the green light indicating that the aircraft has been properly serviced and is safe for passenger travel.

Can you give four reasons why MOC is so important and please elaborate?

MOC is very important – we are the last line to review and determine if the aircraft is safe to fly before it’s released into service. We also oversee the maintenance planning. We ensure all maintenance is done on schedule, keeping in mind the safety of our passengers. In short, we are the absolute safety net!

What three-four key skills must someone have to do your job efficiently?

Those key skills are communication, aircraft maintenance and repair knowledge, flight safety understanding and resource management.

What other departments or roles do you work closely with in order to do your job?

We work closely with operations, maintenance and maintenance planning, pilots, flight followers, flight dispatchers and QA (Quality Assurance). Pretty much everyone is connected to us.

If you could share one safety tip related to your job, what would it be?

Never rush into making decisions, take your time to think things through, understand them and then decide. I’m always identifying and evaluating opportunities to perform maintenance when operational schedules permit, which means that sometimes a quick decision has to be made and I have to be 100% certain of what needs to be done. Excellent judgement is pertinent, and safety at every touch point is crucial. There’s no room for grey in this role, communication and proper understanding of the situation is key. This means asking the same question over and over until you fully understand things. This in turn allows you to make the right decision.

How do you foster safety across all of Air Georgian and with your co-workers?

We have safety meetings almost every month and this is where we discuss every detail related to safety and come up with solutions. We also have a Safety Management System (SMS) and whoever has concerns or questions regarding safety, must report to SMS by submitting an Air Georgian Safety Report (ASR). We also reward team commitment to safety with praise and recognition.

I also personally foster safety by communicating safety guidelines to associates on a daily basis. I educate them on safety procedures and consequences.

What’s Air Georgian’s mission and values when it comes to safety?

Our mission is to manage the best regional airline in the world without compromising on safety. Safety is the cornerstone of our business, and we continuously strive towards creating a safe environment for our fellow associates and passengers.

What are some of the safety measures you take while on the job?

I am always alert while on the job and I always have a back up plan, just like top agent MacGyver, but without the paper clip and duct tape. I have to be on my feet and really think things through before I take any action.

Is there anything else you want to communicate or share when it comes to your job? Any process? Anything you want passengers to know?

Yes! My message is for passengers who get angry with an airliner when there is a delayed flight. Flights are delayed for a reason. Sometime it’s due to bad weather, but other times it could be maintenance related, so please be patient with us and try to understand that we care for your utmost safety. Safety comes first. We don’t want anyone traveling in an unsafe aircraft. We will not jeopardize safety in any way, which means delays will happen. YOUR safety is our priority.

What 3 things do you like the best when it comes to working for Air Georgian?

I really enjoy the work environment and the safety net the company provides to all employees. I also relish the variety – no day is the same. I have an expanding work load and I am always confronting different situations.

More about Air Georgian careers

Let the games begin – Air Georgian Pan Am games torch journey

Air Georgian flight crew and Pan Am games torch bearer

Air Georgian flight crew and Pan Am games torch bearer

Air Georgian recently had the privilege of transporting the Pan Am games flame. The crew flew it to Kingston on Friday, July 3rd as part of the 41-day cross Canada tour.

Our maintenance and flight operations personnel had to follow special safety procedures, which entailed many rules that had to be followed for the transportation of the flame.

The Pan Am flame signifies the history and spirit of the games and it symbolizes the unity of the 41 Pan American Sports Organization (PASO) member nations.

You can share this blog and picture via Twitter using #CelebrateAndShare

Learn more about the Pan Am games torch journey

Quarterly Safety Message from the President and CEO



Eric Edmondson, President and CEO of Air Georgian

Eric Edmondson, President and CEO of Air Georgian

There is nothing at Air Georgian that we feel more committed to than the safety and wellbeing of our passengers and employees. To that end we have been striving to successfully implement a Safety Management System (SMS) in our organization. The cornerstone of our SMS is an effective and responsive safety system that ensures a positive transition to a healthy and progressive safety culture.

During phase one of our SMS implementation we laid the groundwork of our “safety management plan”. In this plan we spelled out in great detail precisely what we are doing to ensure the safety and wellbeing of our passengers and employees. We are now entering phase two, making sure that we follow through on this plan.

Our customers honour us with their trust, and this we will never take lightly. We must continually work to earn that trust by guaranteeing their safety and wellbeing while they’re on-board our aircraft. We do this by continuing to abide by our operational priorities: Safety, Schedule and Service.

I would like to take this opportunity to thank all employees for participating in our safety program. I look forward to working with you in maintaining and growing our safety culture.


The Career Journey of a Flight Dispatcher


Flight DispatchHe is invisible to passengers, he is a human barometer and he has the power to divert, delay or cancel a flight. Who is this modern day superhero you ask? Well, he doesn’t fight crime, but he is 50% responsible for every Air Georgian flight and for the safety of each passenger on those flights. This unseen crew member is Eric Shum, a Flight Dispatcher and at one point, early on in his career, a co-op student who was in search of filling a role in an exciting fast-pace work environment.

Eric has been with Air Georgian for about two and a half years now, and in his early days, he was driving the company shuttle part-time while completing his studies. When he graduated in 2014, Air Georgian was expanding into the 705 operations world with the addition of some CRJ-100 aircraft. There was an opening for Flight Dispatchers in the System Operations Control Centre and he moved in ‘leaps and bounds’ to fill in the role.

Here’s what Eric had to say about his supernatural strength in protecting passengers by ensuring the safety of each flight:

Tell us what you do for Air Georgian!

My role consists of flight planning and flight watch. Flight planning starts about two hours before the flight, and this is where I review all the necessary information including aircraft status and forecasted weather. Flight watch starts after the aircraft has departed and consists of monitoring the flight for any changes that could affect the safety of the flight.

What kind of training and education did you take for your career?

My career started as an Air Cadet while I was in high school – I received both my Glider and Private Pilot Licenses through their summer scholarships. After that I spent 2 years in the Flight program at Seneca College, where I decided to enroll in the new Aviation Safety (co-op) program. These experiences allowed me to complete the Transport Canada dispatch exams, which are needed to complete the dispatch certification.

What other roles do you work closely with and why?

On a typical shift, I work closely with many other individuals to ensure the safety and timeliness of my flights. This includes working with the maintenance controller to ensure that the aircraft are airworthy, crew scheduling to ensure that all flights are crewed, and most importantly, the pilots to ensure that flights are operating safely.

How does your role contribute to Air Georgian overall?

My roll contributes to Air Georgian’s goals by ensuring that safety is never compromised while dispatching. I also proactively contribute to safety by subscribing to Air Georgian’s Safety Management Program through the submissions of Aviation Safety Reports (ASR) and raising concerns through management.

How does your role ensure customer safety and satisfaction?

My role ensures customer safety and satisfaction by ensuring that flight plans are completed and all parties are kept informed about the requirements for the flight. During the flight, I help by keeping the pilots informed about changing weather conditions and act as an in-between for maintenance.

What are some of the key skills that a person must bring to your type of role?

Some key skills for this role include: problem solving, multi-tasking, conflict resolution and strong communication skills.

What goals do you have for yourself in this role?

My goal is to ensure that I can provide the best service possible to the customer by delivering safe flights in the completion of my duties. I have also been involved in the Occupational Health and Safety Committee as a Systems Operations Control Center (SOCC) representative. Over the next while, I’ll be working with the committee to revamp our office safety standards and ensure that safety is in everything we communicate and do.

If you had to share a message with Air Georgian passengers, what would you tell them?

All of us in the SOCC are working hard to make sure that you have the best experience while flying with us! We are constantly working with many other people to ensure that you get to your destination on time and as safely as possible.

What are some industry trends when it comes to your role?

When it comes to my role, it seems that there is a growing need for dispatchers. As airlines continue to grow, there is an increased need for aviation professionals, period.

What’s the best piece of advice you have for young people who want to do your job?

Young professionals who want to start a career in aviation should not be afraid to ask questions. Getting information about the different opportunities will help you decide what you want to do and how to do it. You are also allowed to change your mind. Many of the skills in aviation are helpful in various positions. Don’t think that training for one specific position will lead you to one specific job. That’s the beauty of aviation.

What do you enjoy most about your job?

The best part of my job is being part of the overall process of running an airline. Although we operate regional flights, there are so many people involved. It’s always exciting to help coordinate details for each flight.

How do you communicate and foster the importance of great customer service and safety within the company?

I foster the importance of great customer service by striving to keep everyone up to date, so that they are able to perform their duties for on-time departures. Every time I work, I stress the importance of safety by trying to keep people informed of any hazards that may exist, so that we can work together to safely complete each flight.

What are some of the safety measures you take while on the job?

While on the job, I verify that I have completed all flight plans. I also constantly check and re-check weather (both enroute and at the destination) for my flights in case there are changes that may affect them.

What motto do you live by when it comes to your job?

When it comes to my job, my motto is “Let’s have a good one!” You never know what you’re going to get in this job. Every day is different and it always keeps you on your toes.

Do you have a favourite saying?

Yes, it’s “success always comes when preparation meets opportunity” by Henry Hartman. This is one of my favourite quotes because of how many times that it has rung true for me.

What do you like doing on your downtime?

During my downtime, I enjoy volunteering with my local Air Cadets. They have been so influential in my career. It’s also great to be active. I enjoy going to gym and swimming on my days off for a little stress relief.

I’m also part of a traditional Chinese ensemble where we play the Erhu. It’s a traditional two stringed instrument that’s played with a bow. Throughout the year, we perform for many various community events including Taiwanfest at the Harbourfront Centre. You should come and see us some time. I promise I won’t be wearing a cape. LOL!!!

How a Mechanical Engineer Gained a Career from his Apprenticeship

Air Georgian Crew Chief, Daniel Rizi

Air Georgian Crew Chief, Daniel Rizi

Air Georgian Crew Chief Daniel Rizi Shares His Story

It’s been seven years that Daniel Rizi has been walking the Air Georgian hanger grounds. Now as Crew Chief, he remembers his early days as the apprentice going above and beyond on every task and project, which he still does today, but back then he did it to leave a lasting impression in hopes that it would get him a full time job. Sure enough with his hard work, perseverance, commitment to quality and interest in bonding with co-workers, he succeeded in leaving a lasting impression with the management team.

After graduating from Canadore College, Daniel started working for a contracting company through an apprenticeship program. In this role, he was assigned to do work at various airline companies, one of which was Air Georgian. To Daniel, Air Georgian stood out among its competitors because he had great experiences with the team while working on the company’s aircraft. The family like work environment was also appealing to him. As a result, a few months after his apprenticeship he chose to work as a full time contractor for Air Georgian. Although the team at Air Georgian knew about his affinity for outdoor activities, he surely did not ‘lure’ them into hiring him with his fishing skills – they really appreciated his dedication to the task at hand, which led to him being hired as a full time AME apprentice. And the rest is history.

Here’s what Daniel had to say about his apprenticeship and working for Air Georgian:

Why were you interested in aircraft maintenance?

Interestingly, I was enrolled in a mechanical engineering program at Ryerson University before going to Canadore College. Although I dropped out of this program after two and a half years, I have no regrets as my reasons lied in my realization that I had a passion for mechanical engineering. I wanted to apply this knowledge and skill within the aviation field. In order to do this, I had to enroll in the appropriate program. It was the best choice for me and it paid off in the end.

What was it about Air Georgian that attracted you to an apprenticeship with the company?

I wanted to do an apprenticeship with Air Georgian because of the many opportunities they offer to learn the diverse number of MRO tasks they do in-house. The range of duties and opportunities available at Air Georgian was plenty more in comparison to other companies.

Tell me what your role consists of? What do you do for Air Georgian on a daily basis?

I am responsible for maintaining, scheduling and releasing aircrafts. Ensuring that all parts and systems are maintained, so that the plane can safely operate and depart. Currently my position is titled “Crew Chief”, which entails management skills and dealing with aircraft owners and other employees. In addition, there’s a fair share of paperwork and hands-on work that is done on a daily basis.

Why are apprenticeships a great way to get a job or get introduced to a job?

It gives you an idea about the field, the types of tasks you’ll have to complete and provides insight on the type of speciality areas that may be of interest to you.

How long was your apprenticeship?

4 years

What was the most challenging thing about your apprenticeship?

One of the biggest challenges was adjusting to shifting schedules and balancing personal time with your work schedule. You eventually get used to it and the night shifts too.

How does your current role contribute to Air Georgian’s vision and mission of safety and exceptional customer service?

When you’re passionate about your line of work, your number one priority is to satisfy customers and most importantly, ensure the safety of anyone who is entering an aircraft that you’ve maintained.

What are some of the key skills that a person must bring to your type of role?

Some of the key skills are attention to detail, time management skills, troubleshooting skills, ability to work under pressure, being a team player and working independently in the appropriate context.

What goals do you have for yourself in this role?

My goals are to grow in the field, build on my leadership skills and hopefully attain a higher management position.

What are some of the upcoming industry trends when it comes to your role?

The competition is becoming fierce within the industry. Air Georgian recognizes this and has been covering the cost for extra certifications and training, so that my skills are always up to date with industry standards.

What’s the best piece of advice you have for young people who want to start an apprenticeship in aircraft maintenance?

Hard work will pay off. Once in the field, make sure you are always 100% focused when fixing an aircraft and pay close attention to details…the safety of others is in your hands.

What do you enjoy most about your job?

I enjoy the people I work with at Air Georgian. I also love working on a variety of aircraft – gives me the chance to learn different things.

How do you communicate and foster the importance of great customer service and safety within the company?

I always make sure there is a proper and valid explanation for everything I do on an aircraft in case a customer ever asks. If ever faced with an unsatisfied customer, keep your cool and take the necessary steps to appease and satisfy them, while never compromising safety. Always communicate in a professional manner.

What cautionary measures do you take while on the job?

Keep distractions to a minimum. Always make notes. Take pictures of the job you are doing i.e. parts removed and installed. Always keep a hard copy of the maintenance manual handy when you are working on a task. Have your work double-checked by another expert in your area.

What’s your favorite quote?

“Be the change you wish to see in the world.”